Case study ยท Marketplace

Marketplace: Stripe Connect splits launched in 11 days

A two-sided marketplace launched onto Stripe Connect Express with KYC onboarding, application fees, and per-seller payouts.

The challenge

The team had a Stripe account but no Connect setup, and their previous attempt at splits used direct charges with manual transfers โ€” slow to reconcile and impossible to refund cleanly.

The approach

We migrated to Stripe Connect Express accounts with destination charges. Sellers onboard via a hosted KYC flow that takes about three minutes. Application fees route to the platform automatically; refunds reverse both halves correctly. The platform now sees every seller balance via Connect Reporting.

The result

First seller-to-customer payment cleared in sandbox on day three. Live launch happened on day eleven. Refund mismatches dropped to zero in the first month.