Service ยท 03
Refunds & Disputes
Refund flows, partial refunds, and a dispute response process that does not leak revenue.
Most refund integrations break on the third edge case. We design for full refunds, partial refunds, refunds against captured-but-not-settled charges, and disputes โ including the evidence upload flow.
How this engagement runs
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01
Scope
Decide which roles can refund and what refund reasons are allowed.
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02
Build
Refund button + server endpoint + webhook reaction in lockstep.
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03
Document
A one-page runbook your support team can follow without engineering help.
Related
Other services that pair with this one.
Service ยท 01
Gateway Integration
Wire up Stripe, PayPal, Razorpay, or Paddle the way each one is meant to be used.
Service ยท 02
Webhook Handling
Reliable event handlers that survive retries, replays, and every gateway quirk.
Service ยท 04
Subscription Billing
Plans, trials, proration, dunning, and a self-service portal that does not leak churn.